Our Policies
Our latest patient information and policies are linked below, for any further information please call or enquire using the button below.
Confidentiality Policy
The purpose of our Confidential Policy is to ensure that everyone understand’s Derma’s requirements in relation to the disclosure of personal data and confidential information.
Privacy Notice
Our Privacy details how we collect, store, protect, and utilise personal data provided by our patients.
Privacy Notice for Children
At Derma we provide children with the same information about what we do with their personal data as we do adults.
Privacy and Dignity Policy
Our privacy and decency policy ensures that any language difficulties are identified and appropriate interpreting and/or translating services are made available as necessary.
Equal Opportunities and Diversity Policy
Our Equality and Diversity Policy explains how we will avoid discriminating against people, and how you we aim to create a safe and inclusive atmosphere for our staff members and patients.
Complaints Policy
The purpose of our complaints policy is to ensure that all complaints are dealt with promptly, consistently and are handled with courtesy and fairness. As a result of a complaint, we will aim to rectify the issue and improve our service.
Safeguarding Policy
The Safeguarding Policy sets out how Derma prevents, recognises and responds to safeguarding concerns.
Chaperone Policy
A chaperone protects both patients and staff during intimate or sensitive examinations and procedures. This policy sets out when a chaperone is offered and how the process works at Derma Reading.
Terms and Conditions
Our Terms and Conditions Policy outlines the terms in which Derma Reading provides services to its clients. Please ensure that you have read and fully understood them prior to interaction with the website or clinic services in any way.