Getting the most out of your appointment
In order for your video conferencing to be successful, you will need:
- A high-resolution webcam or phone camera that you know how to use.
- A high-speed internet connection, greater than 2MB/s.
- A private room with good, bright light from a similar direction to the camera (not behind you).
- The right software/web browser as advised when the appointment is booked.
In order to be able to reach a diagnosis on any skin condition, a dermatologist needs to be able to see it clearly. Things that are difficult to see in person will be impossible to see on a video, so if possible please email a photo that shows your condition clearly to admin@derma.co.uk (ideally 24 hours before your appointment).
With decent photos, even if the video conference quality is poor (or has to be carried out by telephone), the consultation can still go ahead.
Charges for video consultations
However, we recognise that on rare occasions it may not be possible to diagnose something over video/phone. If this is the case then the doctor may bring you in for a face-to-face appointment, for which there will be no charge. This is offered at the discretion of the doctor.
Where you require a procedure or tests, you will need to come into the clinic. As always at Derma Reading, if you are paying for the appointment yourself there is no charge for this face-to-face follow-up appointment where you are being charged for the procedure/tests.
Prescriptions
If you have a video consultation and need a prescription, you can either pick this up at the clinic, or you can make use of Pharmacierge.
If you wish to use Pharmacierge:
- Your doctor will send an electronic prescription to Pharmacierge.
- You will receive an SMS or email with a link to a payment site.
- Once payment is made, the medicine will be despatched to you (normally next working day, but may be delayed due to timing of the payment or availability of the medicine).
Related Specialists at Derma
Dr Charles Archer
Consultant Dermatologist
General dermatologySkin surgery
Special interests in skin cancer, lasers and complex medical dermatology.
Dr Sanju Arianayagam
Consultant Dermatologist
General dermatologySkin surgery
Leads the specialist photosensitivity clinic in Oxford.
Dr Rima Clayton
Consultant Dermatologist
General dermatologyPaediatric dermatologySkin surgery
Founder of Derma Reading, seeing adults and children, with a particular interest in skin cancer and skin surgery.
Dr Rachel Fisher
Consultant Dermatologist
General dermatologySkin surgery
Specialist interests in skin cancer and vulval dermatology, and clinical lead for dermatology in Reading and West Berkshire.
Dr Sabrina Khan
Consultant Dermatologist
General dermatologySkin surgery
Specialist interest in vulval dermatology, and lead for the Oxford NHS vulval service.
Dr Inge Kreuser-Genis
Consultant Dermatologist
General dermatologyPaediatric dermatologySkin surgery
Specialist interests in paediatric and vulval dermatology.
Dr Antonia Lloyd-Lavery
Consultant Dermatologist
General dermatology
Specialist interests in severe eczema and psoriasis, autoimmune blistering diseases and connective tissue diseases.
Professor Rubeta Matin
Consultant Dermatologist
General dermatology
Specialist interests in skin cancer and moles, skin disease in transplant and immunosuppressed patients, and cutaneous lymphoma.
Dr John Reed
Consultant Dermatologist
General dermatologySkin surgery
Specialist interest in urticaria, angioedema and allergy.
Dr Isabelle Vandormael
Consultant Dermatologist
General dermatologySkin surgery
Particular interest in lasers and cosmetic dermatology.