Getting the most out of your appointment
In order for your video conferencing to be successful, you will need:
- A high-resolution webcam or phone camera that you know how to use.
- A high-speed internet connection, greater than 2MB/s.
- A private room with good, bright light from a similar direction to the camera (not behind you).
- The right software/web browser as advised when the appointment is booked.
In order to be able to reach a diagnosis on any skin condition, a dermatologist needs to be able to see it clearly. Things that are difficult to see in person will be impossible to see on a video, so if possible please email a photo that shows your condition clearly to admin@derma.co.uk (ideally 24 hours before your appointment).
With decent photos, even if the video conference quality is poor (or has to be carried out by telephone), the consultation can still go ahead.
Charges for video consultations
However, we recognise that on rare occasions it may not be possible to diagnose something over video/phone. If this is the case then the doctor may bring you in for a face-to-face appointment, for which there will be no charge. This is offered at the discretion of the doctor.
Where you require a procedure or tests, you will need to come into the clinic. As always at Derma Reading, if you are paying for the appointment yourself there is no charge for this face-to-face follow-up appointment where you are being charged for the procedure/tests.
Prescriptions
If you have a video consultation and need a prescription, you can either pick this up at the clinic, or you can make use of Pharmacierge.
If you wish to use Pharmacierge:
- Your doctor will send an electronic prescription to Pharmacierge.
- You will receive an SMS or email with a link to a payment site.
- Once payment is made, the medicine will be despatched to you (normally next working day, but may be delayed due to timing of the payment or availability of the medicine).
Related Specialists at Derma
Dr Charles Archer
Consultant Dermatologist
Dr Charles Archer is a registered specialist with the GMC and his NHS Consultant post is split between The Royal Berkshire Hospitals and Oxford University Hospitals.
Dr Sanju Arianayagam
Consultant Dermatologist
Dr Sanju Arianayagam is a Consultant Dermatologist and gained her dermatology experience at Cambridge University Hospitals, Oxford University Hospitals and the Royal Berkshire Hospital.
Dr Rima Clayton
Consultant Dermatologist
Dr Rima Clayton is a UK trained Consultant Dermatologist who practises in Reading and Oxford. She is fully trained in both paediatric and adult dermatology.
Dr Sabrina Khan
Consultant Dermatologist
Dr Khan consults on all general dermatology conditions such as eczema, psoriasis and acne.
Professor Rubeta Matin
Consultant Dermatologist
Professor Rubeta Matin is a UK trained consultant dermatologist and honorary senior lecturer in Oxford since 2015. She is fully trained and on the GMC specialist register
Dr Inge Kreuser-Genis
Consultant Dermatologist
Dr Kreuser-Genis is a UK trained Consultant Dermatologist who practices in Reading and Oxford. She is fully trained in both paediatric and adult dermatology.
Dr Rachel Fisher
Consultant Dermatologist
Dr Fisher consults on all general dermatology conditions such as eczema, psoriasis and acne.
Dr John Reed
Consultant Dermatologist
Dr John Reed has been a UK trained consultant dermatologist and senior lecturer in Oxford since 2007
Dr Catriona Wootton
Consultant Dermatologist
Dr Wootton’s specialist interests include contact dermatitis and patch testing, tropical and infectious dermatology alongside both general dermatology and skin cancer.