Cookie Notice
Effective Date: 21-Sep-2026
Last Updated: 21-Sep-2026
What are cookies?
How do we use cookies?
Types of Cookies We Use
We group the cookies on our website into the categories below. You can accept or decline any category other than strictly necessary cookies using the cookie banner, or the Cookie Settings link further down this page.
Strictly necessary
These cookies are needed for the website to work and cannot be switched off. They do not identify you personally.
| Cookie | Set by | Purpose | Type | Duration |
| Consent record | Remembers your cookie preferences so you are not asked on every visit. | First party | 12 months | |
| Session cookie | WordPress | Keeps the site working correctly as you move between pages. | First party | Session |
Analytics and performance
These help us understand how visitors use the website, so we can improve it. The information is aggregated and does not identify you.
| Cookie | Set by | Purpose | Type | Duration |
| _ga | Google Analytics | Distinguishes one visitor from another so visit numbers are counted correctly. | Third party | 2 years |
| _ga_[ID] | Google Analytics | Keeps track of the current visit. | Third party | 2 years |
| _gid | Google Analytics | Distinguishes visitors over a short period. | Third party | 24 hours |
Advertising
These are used to measure the effectiveness of our advertising and to show relevant adverts on other websites.
| Cookie | Set by | Purpose | Type | Duration |
| _gcl_au | Google Ads | Measures which of our adverts lead to appointment bookings and phone calls. Only set if you accept. | First party | 3 months |
| _fbp | Meta (Facebook) | Identifies browsers for advertising and measurement. | Third party | 3 months |
| fr | Meta (Facebook) | Delivers and measures advertising on Facebook. | Third party | 3 months |
Manage Cookie Preferences
You can change your cookie preferences any time by clicking the above link. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers: